Turn worries into confidence! Our specialized courses will perfectly prepare you for every challenge of living and working abroad. No stress, just perfect preparedness!
Facing Fears? Our Courses Will Perfectly Prepare You! 🎓🛡️
Your Smooth Transition Abroad: We’ve Got You Covered! 🤝🌍
Moving to a new country for work is exciting, but natural to feel some apprehension. You don’t have to face it alone!
Our mission is to ensure your transition and adaptation are as smooth and stress-free as possible. We’ll prepare you for what to expect and equip you with the confidence to thrive in your new home.
How We Support Your Adaptation:
- Comprehensive Preparation: We provide essential information about your destination, from local customs and work culture to practical tips for daily living. Our courses, like “Cultural Adaptation,” specifically prepare you for workplace and social integration.
- Practical Assistance: We guide you through accommodation and administrative processes, so you can focus on your new adventure.
- Continuous Support: We’re here to assist you even after you arrive, ensuring you feel comfortable and settled.
Don’t let any fears hold you back from your dream job abroad. We’ll prepare you for every aspect, so you can arrive confident and ready to make the most of this incredible opportunity!
Boost Your Skills: Educational Course Offerings! 🎓🚀
Want to stand out and significantly boost your chances of landing your dream job abroad? Our specialized courses are designed to give you the essential skills and confidence for a successful career in international hospitality and gastronomy. Get ready for your new role with us!
Language Courses: Communicate Without Barriers
Master English for both daily life and specific work situations, so you feel more confident and professional.
General English for Hospitality 🗣️
Who it’s for: Anyone who needs to improve their general English communication skills with a focus on the hospitality context.
What you’ll learn (Course Preview): Basic Conversation: Introductions, greetings, small talk with colleagues and guests.
Everyday Situations: Navigating a new city, shopping, asking and answering common questions.
Phone Communication: Answering calls, taking messages, transferring calls.
Grammar and Vocabulary: Key phrases and terms for fluent communication in an international setting.
Professional English for Specific Positions 💼📚
This course is designed to equip you with the precise language skills for your chosen role.
English for Waiters/Bartenders 🍽️🍸
Who it’s for: Future waiters, bartenders, and restaurant/bar staff.
What you’ll learn (Course Preview): Taking Orders: Understanding accents, confirming orders, handling special requests.
Describing Food and Drinks: Presenting menus, recommending daily specials, knowledge of allergens.
Handling Complaints: Professionally and calmly addressing guest dissatisfaction.
Kitchen Communication: Effectively relaying order information and changes.
Phrases for Tips: How to communicate to maximize gratuities.
English for Receptionists 🛎️🔑
Who it’s for: Future receptionists and front office staff.
What you’ll learn (Course Preview): Check-in & Check-out: Guest arrival and departure procedures, payment processes.
Providing Information: Hotel services, local attractions, transportation.
Reservation Management: Handling changes, cancellations, and special requests.
Telephone Etiquette: Professional phone communication, call forwarding.
Crisis Communication: Addressing guest issues and complaints effectively.
English for Housekeeping Staff 🧼🛏️
Who it’s for: Future housekeepers and cleaning service personnel.
What you’ll learn (Course Preview): Guest Communication: Polite greetings, addressing guest requests (e.g., extra towels).
Reporting Issues: How to report technical faults or unusual situations.
Safety Instructions: Basic phrases for emergency situations.
Item Names: Vocabulary for hotel linens, cleaning supplies, and room amenities.
English for Chefs/Cooks 👨🍳🍲
Who it’s for: Future chefs and kitchen staff.
What you’ll learn (Course Preview): Ingredient Names: Extensive vocabulary for foods, spices, and kitchen tools.
Food Safety: Phrases related to hygiene and safety protocols.
Team Communication: Giving clear instructions and confirmations in a fast-paced kitchen environment.
Menu and Recipes: Understanding and discussing dishes and their preparation.
Professional Skills: Boost Your Value
Acquire practical skills that will set you apart from the competition and help you excel.
Master Class: Bartender & Mixology 🍸✨
Who it’s for: Aspiring bartenders and those looking to refine their bartending craft.
What you’ll learn (Course Preview): Alcohol Knowledge: Overview of spirits, wines, beers, and liqueurs.
Classic and Modern Cocktails: Hands-on practice preparing a wide range of drinks.
Bartending Techniques: Stirring, shaking, building, layering.
Bar Equipment Proficiency: Using shakers, jiggers, strainers, muddlers.
Bar Hygiene and Safety: Cleanliness, storage, responsible serving.
Creative Mixology: Developing your own recipes and garnishes.
Maximising Your Tips – Service Excellence 💸💰
Who it’s for: Anyone working in direct contact with clients (waiters, bartenders, receptionists, housekeepers, porters).
What you’ll learn (Course Preview): Customer Psychology: Understanding guest needs and expectations.
Personalized Approach: How to remember names and preferences.
Effective Communication: Active listening, body language, tone of voice.
Cross-selling and Up-selling: Discreetly offering additional services/products.
Complaint Resolution: Transforming negative experiences into positive ones.
Building Rapport: Creating loyalty and a positive impression that leads to better tips.
Cultural & Personal Adaptation: Prepare for Your New Life
Ease your transition into a new environment and build confidence.
Cultural Adaptation & Intercultural Communication 🌍🤝
Who it’s for: All individuals heading abroad who want to adapt quickly and smoothly.
What you’ll learn (Course Preview): Workplace Etiquette: Differences in work culture in Spain, Greece, and Cyprus.
Social Customs: Greetings, dining etiquette, personal space.
Resolving Misunderstandings: How to prevent and manage cultural clashes.
Language Barriers: Tips for handling accents and slang.
Stress and Culture Shock: Strategies for managing the transition to a new environment.
First Aid for Hospitality ⛑️❤️
Who it’s for: All hotel staff who want to be prepared for unexpected situations and enhance their competence.
What you’ll learn (Course Preview): Situation Assessment: Recognizing danger and calling for help.
Basic Life Support: Checking breathing and consciousness.
Common Injuries: Treating cuts, burns, fractures.
Emergency Situations: Procedures for choking, collapse, allergic reactions.
AED Usage (Automated External Defibrillator): Basic operation of the device.
Important Course Details: 🎓✅
All our courses are available to complete online, offering you flexibility and convenience. Upon successful completion of any course, you will receive an official Certificate of Completion, validating your newly acquired skills!
Interested in a course? Please send us a message via our “Apply Now/Contact Us” section in the navigation bar. Let us know which course interests you, and if there’s an available spot, we’ll get in touch with you shortly!
Master Your Role: Specialized Job Preparation Courses! 🎓🚀
Want to truly excel and significantly boost your chances of landing and succeeding in your dream job abroad? Our specialized courses are designed to give you the essential practical skills and confidence for a thriving career in international hospitality and gastronomy. Get ready to master your new role with us!
Job-Specific Skill Courses: Master Your Profession
Gain the practical know-how and advanced techniques required to excel in your chosen hospitality role.
Professional Waiter/Bartender Training 🍽️🍸
Who it’s for: Aspiring and current waiters, bartenders, and restaurant/bar staff eager to refine their service skills.
What you’ll learn (Course Preview): Efficient Service Techniques: Table setup, order taking (including POS systems basics), serving protocols, and clearing.
Beverage & Menu Knowledge: Understanding common drinks, wine pairing basics, and detailed menu item descriptions.
Guest Experience Management: Anticipating guest needs, handling difficult situations, and creating memorable dining experiences.
Bar Operations: Basic bar setup, common drink recipes, and inventory management.
Bonus: Maximising Tips: Advanced strategies for exceptional service that encourages generous gratuities.
Front Desk & Guest Relations Specialist 🛎️🔑
Who it’s for: Future receptionists, guest relations officers, and front office personnel.
What you’ll learn (Course Preview): Check-in/Check-out Mastery: Seamless guest arrival and departure procedures, handling payments and documentation.
Reservation Systems (PMS Basics): Introduction to Property Management Systems for bookings, modifications, and cancellations.
Concierge Services: Providing local information, arranging transport, and recommending attractions.
Complaint Resolution & Service Recovery: Techniques for turning negative guest experiences into positive outcomes.
Bonus: Maximising Tips: How exemplary service and proactive guest engagement can lead to increased recognition.
Professional Housekeeping & Room Care 🧼🛏️
Who it’s for: Aspiring housekeepers, room attendants, and cleaning service personnel.
What you’ll learn (Course Preview): Efficient Room Cleaning Protocols: Step-by-step procedures for guest rooms, public areas, and specialized cleaning tasks.
Linen & Amenity Management: Proper handling of linen, inventory, and stocking guest room supplies.
Safety & Hygiene Standards: Best practices for cleanliness, chemical handling, and identifying maintenance issues.
Time Management & Organization: Strategies for completing tasks efficiently and maintaining high standards.
Bonus: Maximising Tips: Tips for personalizing service and demonstrating attention to detail to impress guests.
Culinary Professional & Kitchen Operations 👨🍳🍲
Who it’s for: Future chefs, cooks, and kitchen assistants looking to enhance their culinary and operational skills.
What you’ll learn (Course Preview): Kitchen Safety & Hygiene (HACCP Basics): Essential food safety protocols, proper handling, and storage.
Basic Cooking Techniques: Mastering fundamental cooking methods, knife skills, and food preparation.
Kitchen Organization & Efficiency: Mise en place, station setup, and workflow optimization.
Ingredient Management: Understanding different ingredients, reducing waste, and cost control.
Bonus: Maximising Tips: How a well-run kitchen and consistently excellent food indirectly contribute to guest satisfaction and staff tips.
Advanced Skill Enhancement: Boost Your Earning Potential
These courses focus on high-impact skills that directly affect guest satisfaction and your income.
Master Class: Barman & Mixology 🍸✨
Who it’s for: Aspiring bartenders and those looking to refine their bartending craft to an expert level.
What you’ll learn (Course Preview): Advanced Spirit Knowledge: Deep dive into whiskies, rums, gins, and other spirits, including regional variations.
Craft Cocktail Creation: Hands-on practice with complex and contemporary cocktail recipes and techniques.
Customer Interaction & Upselling: Engaging guests, reading preferences, and skillfully recommending premium options.
Bar Management Basics: Inventory, ordering, and maintaining a profitable bar.
Bonus: Maximising Tips: Expert strategies for guest engagement, personalized service, and creating memorable experiences that encourage generous tipping.
Maximising Your Tips – Service Excellence 💸💰
Who it’s for: Anyone working in direct contact with clients (waiters, bartenders, receptionists, housekeepers, porters) who wants to significantly increase their gratuities.
What you’ll learn (Course Preview): Psychology of Tipping: Understanding what truly motivates guests to tip more.
Exceptional Customer Service: Going above and beyond, anticipating needs, and exceeding expectations.
Personalized Service & Rapport Building: Techniques for remembering names, preferences, and creating genuine connections.
Effective Communication & Body Language: Using verbal and non-verbal cues to enhance service and guest satisfaction.
Strategic Upselling & Recommendation: How to subtly guide guests to higher-value options without being pushy.
Important Course Details: 🎓✅
All our courses are available to complete online, offering you flexibility and convenience. Upon successful completion of any course, you will receive an official Certificate of Completion, validating your newly acquired skills!
Interested in a course? Please send us a message via our “Apply Now/Contact Us” section in the navigation bar. Let us know which course interests you, and if there’s an available spot, we’ll get in touch with you shortly!